YOUR QUESTIONS

Before you arrive.

A few useful things to know while planning your island stay.

Where is Sadi Beach House?

Sadi Beach House is located in Trikora, along the peaceful eastern coast of Bintan Island, Indonesia. Our beach house is approximately a **60-minute drive from Sri Bintan Pura Ferry Terminal** in Tanjung Pinang and a **90-minute drive from Bandar Bentan Telani (BBT) Ferry Terminal** in Lagoi. Nestled away from the bustling tourist areas, Sadi offers a tranquil seaside retreat, perfect for relaxation and a peaceful island getaway.

Can you arrange a ferry-terminal transfer?

Yes, we can arrange private transfers from both Bandar Bentan Telani (BBT) and Tanjung Pinang (Sri Bintan Pura) ferry terminals. Simply share your ferry details, number of guests, and luggage requirements with our team, and we’ll be happy to assist with the arrangements. Transfer services are subject to availability, and the applicable rates will be confirmed in advance.

Which room works for a family?

Our Loft is a great choice for families, featuring one king-size bed and two single bunk beds. Alternatively, both our Garden Villas and Sea Villas can accommodate up to two extra beds, making them suitable for families who prefer a villa experience. Simply share the number of guests and your children’s ages with our team, and we’ll be happy to recommend the most suitable accommodation and confirm any additional charges before you book.

Is there beach access?

While Sadi Beach House does not have a sandy beach, guests can enjoy the unique beauty of the sea as it transforms with the tides. Steps beside our swimming pool provide direct access to the shoreline. 🌊 High Tide: Enjoy swimming, kayaking, or paddleboarding. 🐚 Low Tide: When the tide goes out, take a walk across the exposed seabed. Look out for sea stars and sea cucumbers, or try your hand at cockle picking, just like the locals.

Can I arrange activities or a massage?

Enjoy complimentary kayaking and paddleboarding, or ask our team about snorkelling trips and relaxing massages. All activities are subject to availability, with water activities also dependent on weather and sea conditions.

Requesting an extra bed?

Guests may contact us for further arrangements. Please note that extra bed comes with an additional cost.

What are the cancellation and payment terms?

We offer two booking options: **Non-Refundable** and **Flexible Rate**. For Non-Refundable bookings, cancellations are not eligible for a refund. With our Flexible Rate, guests may cancel **at least 30 days before check-in for a full refund**. Cancellations made within 30 days of arrival are non-refundable. Payment terms and cancellation policies will be clearly communicated before your booking is confirmed. If you have any questions or special requests, our team will be happy to assist.

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